How do I add a bank account?
Go to QQPANEL → Add Bank Account and submit the
required account information. Follow any verification instructions
shown in your account.
What are the account commission rates?
Current published rates are:
Savings · 3% Current · 3.2% Corporate · 3.5%
Rates can be changed according to the applicable service terms.
Savings · 3% Current · 3.2% Corporate · 3.5%
Rates can be changed according to the applicable service terms.
What is Parking Funds?
Parking Funds is a separate funds service available through QQPAY.
The published commission is 2.5%, subject to the
applicable service terms and verification.
What are Stock Funds?
Stock Funds is a QQPAY funds service. The published commission is
4.5%, subject to the applicable service terms
and verification.
How does USDT Exchange work?
Select USDT Exchange, enter the required amount
and review the displayed exchange rate and applicable charges
before confirming the transaction.
The final rate shown at confirmation is the rate applicable to that transaction.
The final rate shown at confirmation is the rate applicable to that transaction.
Which payment methods are supported?
Depending on the service, supported methods may include
UPI, bank transfer and USDT.
Available methods are shown inside the relevant QQPAY service.
What happens if my account or bank account gets frozen?
Contact QQPAY support as soon as possible and share the relevant
transaction statement or official bank communication requested
by support.
The company can review the case and, where reimbursement is applicable under the service terms and verification process, process the eligible reimbursement.
Do not share your OTP, PIN, password or private banking credentials.
The company can review the case and, where reimbursement is applicable under the service terms and verification process, process the eligible reimbursement.
Do not share your OTP, PIN, password or private banking credentials.
How long does account activation take?
Activation time depends on verification and the selected service.
Once the required verification is completed, follow the status
shown in your QQPAY account.
Which Indian banks are supported?
Bank availability can vary by service and current processing
requirements.
Check the available bank/payment options displayed in QQPANEL
before submitting a transaction.
Is QQPAY support available 24×7?
QQPAY provides customer-support channels for service-related
assistance.
Use the official support option available in your account or
on the website.
How are withdrawals processed?
Select Withdraw, choose the available withdrawal
method, enter the amount and provide the requested destination
details.
Withdrawals are processed after the required checks and approval.
How can I keep my account secure?
Use a strong unique password, enable available security features
and never share OTPs, PINs, passwords or recovery codes with anyone.